I despise the time when we decide to look for a new car because I absolutely hate going to dealerships. I've never walked away from a dealership without feeling like I was on the bad side of a deal, until Stivers. Integrity is what you do when no one is looking but even more importantly when it may even not be in your best interest. I've never been to a dealership that had such integrity and character. Andrew Schultz was my salesman, Brian (unsure of his last name) and Spencer Bouma were the sales managers, and I dealt with Michael Runyan from service. Having one of those people with those qualities would be amazing but for all 4 of them to have that level of integrity and character says something about the ownership and the way the business is run. The short story is we didn't have the smoothest transaction, things went wrong multiple times. They did the right thing EVERY time! I hope they have what I'm looking for when I need another vehicle. They will be my first call!
Excellent customer service and great communication! Spencer made the process simple and followed through from beginning to end! Great experience!
Spencer (Sales) & Kevin (Financial) made my recent vehicle purchase completely painless. They are both excellent at what they do. They talk you thru step by step with absolutely no pressure. It was the easiest vehicle purchase I've ever made. I had to wait for my paperwork to be processed and multiple employees asked if I'd like a coffee or needed anything. Stivers has a great staff. If you are in the market for a vehicle I'd highly recommend looking at Stivers for your purchase. I know I will continue to watch their site for my next purchase and will be buying another vehicle from Spencer.
I bought a 2022 F150 from Spencer earlier this June, from start to current day Spencer has made the experience great. You’ll be in good hands here
I bought a 2022 F150 from Spencer earlier this June, from start to current day Spencer has made the experience great. You’ll be in good hands here
I bought a 2022 F150 from Spencer earlier this June, from start to current day Spencer has made the experience great. You’ll be in good hands here
Kevin, Spencer and Parker were all great to work with. They explained everything very well and sold me my very first car. Keep up the good work guys, I’m very happy with my purchase!
I recently purchased my vehicle from Stivers. I had been working with Spencer for about 6 months and he was great! I definitely recommend buying a vehicle from here. The process was smooth and clear cut. Kevin signed me out and he had everything ready to go and I was on my way. Thank you, I feel so blessed!
Worked with Spencer in the used cars to buy my first car today and he was amazing to work with! Also worked with Kit in financing he was also great to work with! All around great process for buying a car through them! Thank you for all of the help!
The folks at Stivers Ford were quite helpful in finding us a replacement vehicle. Arlynn and Spencer were especially helpful.
Buying a car in this market isn’t easy, but Stivers made it easy. I bought a used 2021 Jeep on 3/20 and Spencer one of the used managers helped to make the deal happen. I really appreciated the time he took to speak to me directly when we met an impasse on the deal. In the end we met with compromise and I bought tue Jeep. Then when I went in to sigh all of the docs there was no wait. I bet door to door at this dealership when we agreed on price was less than 15 min. They earned a future customer here for sure.
Times being how they are, my trade in was priced fair, the purchase price was one of the best "deals" around, and my salesman Spencer was very attentive and patient with my shopping around over various vehicles they had. 2nd time purchasing from Stivers.
Was a pleasant experience working with Spencer in used cars. A very relaxed and comfortable car shopping experience. Even though I didn't buy the vehicle I was looking at they were helpful, straightforward, and understanding. I will be back and highly recommend for others.